Delivery Information
We deliver UMDAA furniture across Pakistan, packed to survive the journey. This page is your friendly guide to how delivery works; the formal terms are in the Shipping & Delivery Policy.
Delivery coverage
Nationwide delivery is available. The delivery charge and the expected transit time for your city are confirmed with your final quote — before you pay the advance — so there are no surprises at the door. Remote areas may take a little longer in transit; we tell you that upfront too.
How delivery works
- Nothing is dispatched until you have approved the real photos of your finished piece.
- Your piece is carefully packed for transit — surfaces wrapped, corners protected, larger pieces boxed or crated.
- Once dispatched, we share the courier tracking details on WhatsApp so you can follow the journey.
- Larger pieces may need two people to receive and move — we will tell you in advance if yours is one of them.
On delivery day
- Keep your order number and the balance amount (cash) ready.
- Inspect the outer packing before signing for the delivery.
- Record a clear unboxing video — from sealed box to fully unpacked piece, in one continuous take. This video is required for any damage claim.
- Report any visible damage within 48 hours, with the unboxing video, on WhatsApp at +92 342 8566606.
- Pay the remaining balance in cash on delivery.
Delivery charges
Delivery charges depend on your city and the size and weight of the piece. The exact charge is always confirmed with your quote before you commit — the amount agreed at confirmation is the amount you pay, with nothing added later.
If delivery fails
If the courier cannot reach you, we coordinate redelivery with you on WhatsApp. Please make sure your phone is reachable on the delivery day; repeated failed attempts may incur additional charges (see the Shipping & Delivery Policy).